AI receptionist for trades, workshops and more Get Fiorella

The AI receptionist that answers the phone while you're out doing the work.

A friendly voice.
A head for business.

Your new AI teammate takes incoming calls, makes outgoing reminders and keeps conversations moving, without the cost of another employee.

Get FiorellaSee how she handles a call

Incoming call to Dave's PlumbingFiorella answering, 0:00
Example calls, written to how Fiorella handles them.

She picks up when you can't.

You're on the tools, under a house or under a car. Fiorella answers, sorts out what matters, and makes the calls you never get round to.

Only the real jobs reach you

She finds out what the job is, where, and how urgent. Real jobs come to you with the details; emergencies get through straight away.

  • UrgentBurst pipe, Manly. Water off at the meter. Put through to Dave.
  • JobBlocked drain, Dee Why. Details texted to you. Thursday morning suits.
  • SortedRepipe quote, Penrith. Out of area. Thanked and passed on.

First to respond wins the job

Every call is answered, so none go missed. And when someone fills in the form on your website, Fiorella rings them within a minute, before they try the next business on the list.

  1. Web enquiry: hot water system
  2. Fiorella rings them
  3. Booked in for Thursday

Fills your quiet weeks

She rings past customers when their service is due: the air-con service, the hot-water check, the yearly pest treatment.

Sue Taylor's split system is due for its service on 3 November.
Fiorella calls her on 28 October.

How Fiorella handles your calls.

Calls in and calls out. Pick a call to follow it through.

Incoming callBurst pipe in ManlyShe gets the water turned off at the meter, then puts the call straight through to you.
  1. Send her your calls

    Divert the calls you can't get to, or all of them. Your customers keep ringing the number they know.

  2. Tell her about your business

    What you do, where you go, your hours, and what counts as urgent.

  3. Get the jobs, not the noise

    She answers, sorts and texts you the jobs worth having, with everything you need to ring back.

Made for people who are busy doing the work.

Trades
Plumbers, sparkies, air-con, roofers, locksmiths. She knows a burst pipe from a dripping tap.
Home services
Pest control, pools, cleaning, gardening. Busy weeks answered, quiet weeks filled.
Workshops
Mechanics, auto electricians, tyre shops. Hands full under the bonnet, phone handled.

Straight-talking and Australian.

  • Says she's an AI

    Every call starts with it. Your customers know who they're talking to, and she can put them through to you.

  • Sounds local

    An Australian voice that speaks plainly, listens properly and doesn't read from a script.

  • Follows the rules

    Australia's calling hours, public holidays and the Do Not Call Register are built in, not left to chance.

Costs less than the job you'd lose.

Three jobs she can do for you. One lost job can be worth hundreds of dollars; Fiorella costs less than the people she stands in for.

Answering Service

Takes the message, day and night

$39 a month

  • Answers every call in your business name, 24/7
  • Takes the name, number, address and what the job is
  • Texts you the message straight away
  • Marks the urgent ones

Instead of an answering service at A$2.50–3.99 a message. A$39 is less than 16 messages.

Most popular

Front Desk

Knows your business and filters your calls

$79 a month

  • Everything in Answering Service
  • Learns your services, area, hours and call-out fee, and answers customers' questions
  • Asks the qualifying questions and sorts out tyre-kickers and out-of-area calls
  • Puts urgent jobs straight through to you

Instead of a reception service that books, at about A$2.99 a minute.

Office Manager

Part of the team

$239 a month

  • Everything in Front Desk
  • Connects to your website, calendar and job software: ServiceM8, Tradify, Fergus, Google Calendar
  • Rings web enquiries within a minute
  • Books, moves and cancels jobs
  • Rings past customers when their service or maintenance is due, and books them in

Instead of a virtual admin from A$380 a week.

Every plan: answers 24/7, keeps your existing number, an Australian voice, set up for your business, no lock-in contract. Prices in AUD including GST.

Put Fiorella on your phones.

Tell us about your business. We'll set Fiorella up to fit how you work, then ring you to go through it.

Please tell us your name.

Please add your business name.

Please add a mobile number or an email address.

We'll only use this to set up Fiorella for you.